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Practice Policies

Confidentiality

Doctors and their staff are bound by the need to maintain confidentiality of any clinical information regarding their patients. This means that they are unable to give out any information to anyone other than the patient. This includes the results of tests. Please respect this code when enquiring about relatives.

Please note that referral letters to other health professionals may routinely include a history of the current complaint, a summary of important past medical history and medications. A copy of your own referral letter may be obtained on request from the Surgery.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

https://ico.org.uk/for-organisations/guide-to-freedom-of-information/what-is-the-foi-act/


NHS ZERO TOLERANCE CAMPAIGN

This Practice supports the Government’s NHS Zero Tolerance Campaign. Violence and abuse are growing concerns. GP’s, their staff and persons present on the Practice premises have the right to care for others/visit the Practice without the fear of being attacked or abused.

Violent and abusive patients will be reported to the police and struck off the GP’s list. We ask that you treat your GP, Practice staff and visitors to the Practice without violence or abuse.  



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